Thank you for using QUALEXE ED-TECH services powered by Razorpay. We value your cooperation and want to
ensure your satisfaction with our services. Please read this refund policy carefully before making a payment through
our platform.
Refund Eligibility
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Refunds can be processed for the following reasons:
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Payment made in error.
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Duplicate payment.
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Unsuccessful transaction.
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Fraudulent transactions.
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QUALEXE ED-TECH reserves the right to review and approve refund requests on a case-by-case basis.
Not all refund requests may be granted.
How to Request a Refund
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To request a refund, please contact our customer support team at contact-us@qualexe.com within 07 days
of the transaction date.
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Provide the following information in your refund request:
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Unique Transaction ID.
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Reason for the refund.
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Please attach relevant supporting documentation.
Refund Process
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Upon receiving your refund request, our team will review it and may contact you for additional information
if needed.
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If the refund request is approved, we will initiate the refund process. Refunds will be processed using the
same payment method used for the original transaction.
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It may take 10-15 business days for the refund to be reflected in your account. This period may vary
depending on your payment method and financial institution.
Refund Fees
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QUALEXE ED-TECH may charge a refund processing fee, which will be deducted from the refund
amount. The fee amount will be disclosed at the time of the refund request.
No-Refund Situations
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Refunds will not be provided for:
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Services already rendered.
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Products or services with a no-refund policy.
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Transactions those are not eligible for refunds as determined by QUALEXE ED-TECH.
Changes to This Policy
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QUALEXE ED-TECH reserves the right to modify or update this refund policy at any time without prior
notice. Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns about this refund policy, please contact us at contact-us@qualexe.com or
info@qualexe.com.
